Tuesday, March 22, 2011

Blog Moved!

Hello Everyone,

In order to gain functionality, we have relocated our blog to http://shsuservicedesk.wordpress.com. Please find us there and update any RSS feeds you may have set up for us. We will leave this blog available for a little while longer, but will be deleting it soon.

Thanks,
SHSU Service Desk Team

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Monday, February 28, 2011

“Instant” Communication

Do you need a quick method to communicate with your co-workers? You have the option of using Jabber as an instant messaging client. To install the software go to Start > All Programs > SHSU Program Installation Menu and click on the Add button next to SHSU Jabber Client. Once it’s installed, you can use our guide for setup instructions on the Technology Tutorials site.

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Monday, February 21, 2011

Personal Web Page

Did you know…

That you can create a web page through your SHSU computer account? By using the “_website” folder on your S drive and the website editing software available on campus computers (i.e. Adobe Contribute or Dreamweaver), you can upload videos, pictures and other content to your own personal web page. Check these sites for more details:

Create Website using Adobe Contribute

Create Website using Adobe Dreamweaver

Wednesday, February 16, 2011

WAN Update 2/16/11 @ 1:20pm

As of 1:20pm, our Internet connection has been restored.

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WAN Update 2/16/11 @ 11:22am

AT&T is still working on the problem. There appear to be multiple issues which is complicating and delaying resolution. Still no ETA.

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WAN Update 2/16/11 @ 9:45am

SHSU's Internet connection is still down. AT&T is still working on the problem. There is no ETA.

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WAN Update

SHSU Internet connection is down. We have been working with AT&T and our Internet provider to try to resolve the problem. You should be able to communicate with others on campus, however, Internet and email outside of campus are not available.

Our current estimate from AT&T is that service should be restored in about 45 minutes. Please stay tuned for additional updates.

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